VHS A2.2 - Your "hotel problems" texts

Werner:

Short story about our last holiday,

About 3 months ago I stayed with my wife in a very smart hotel in Sevilla, in Spain. We had a nice room on the last floor with a great view over the whole city. The only problem was the traffic and the high temperature outside, about 38°  degrees celsius.

We switched on the air condition but we felt that it was not working. So we called the receptionist, and he promised to send someone up to have a look at it. But nobody came because it was too late in the evening.

The two old people – I mean my wife and me – had a very hot night!

The receptionist was very unpleasant because he did not have another room for us, so we only had to pay half the price.

Next day after the air condition was repaired we slept very, very well!

Oliver:

A little story of my life!

Last year in the summer we made a journey. We weren’t in a hotel, because we were on a big ship!

There we had a room for three people (my wife, my son and I) over the water and with a balcony. Room number 3145.

Unfortunately, our room was near the “piano bar”,

but that was not a real problem for us, because

“Piano bars play only quiet music!”

But in the first night, and in all nights, the music was terribly loud, because the piano bar was a disco for the youngest people!

For example:

The water in a glass in our room over the bar made waves. Until 1 am!

My wife is a quiet person, but in this night she talked to the room service! Long and loud!!!

The result:

My wife and I, we got a new room very deep down in the ship, about 20 metres,

without a balcony!                                  But

very far from the piano bar,                but

near the ship propeller!

And:

Our son stayed in our first room! He liked the music! He was alone in the room with a balcony and was very happy!

Herwig:

•          - Hello, reception, Carol speaking. Can I help you?
•          - Hello, my name is Jackson. I have emptied the Gin in the minibar, and a party is going on in my room. The number is 224. Could you please fill it up immediately?
•          - Yes, that’s no problem. Do you need some tonic water, too?
•          - No, thank you.
•          - All right. The waiter will bring you the Gin in a few minutes. Please don’t be too noisy in consideration of the other guests in our hotel.
•          - Of course I won’t. Thank you for saving my party.
•          - You’re welcome.

Lisbeth:

•          Good afternoon, reception, Hotel Black Cat, Lisa speaking. What can I do for you?
•          Hello, my name is Mrs Smith, room number 10. It’s very cold in my room, I’m not able to start the heating. Maybe it doesn’t work?
•          Oh, that’s not possible. I’ll send you the handyman to have a look at it. Can you stay in your room for the next hour?
•          No, that’s too long. I’ll have to wear a winter coat if I don’t want to get ill.
•          Oh, I am sorry. I’ll call the handyman immediately. I hope he has time to come during the next minutes.
•          Thank you, I hope so, too.

One hour later the receptionist calls Mrs Smith:

•          Hello Mrs Smith, Lisa from the reception speaking. Is everything all right?
•          Yes, it is. The handyman was here and he showed me the thermostat behind the bathroom door, where I could set the temperature. And now it is warm enough.
•          So I am satisfied. Have a nice evening, Mrs Smith.
•          Thank you and goodbye.

Alfred:

•          Reception speaking, how can I help you?
•          I’m in room 50. The television is broken. The picture is always flickering, and there’s a dark line down on the left-hand side of the screen. And there’s a hissing sound in the background.
•          I’m sorry, we will send you the handyman to fix the TV.
•          Great, thank you!
•          You’re welcome!

Inge:

•          Hello, reception, Ralph speaking. Can I help you?
•          Yes, you can. I’m Mrs Smith, room number 35. I have to check out. Can you please send someone to take my luggage down to the hall?
•          Yes, madam, as soon as possible. Anything else?
•          One more thing. Can you also charge someone to bring my car from the garage in front of the hotel?
•          What is the number of your car?
•          It’s I-7160 AA, and the key is in the reception.
•          All OK, we will do that.
•          Thank you. We will meet later, because I still have to pay my bill.

Steffi:

• Hello, my name is Schalk Steffi. I have a problem with the safe, it cannot be opened.
• OK, what's your room number, please?
• Number 20.
• We will send you the handyman.
• Thanks.
• You're welcome.
• 
  
• Hi, can you help me please?
• Yes, what problem do you have?
• I don't have water in the shower.
• Oh... Sorry, we will take care of it right away. What's your room number?
• 65
• Thanks. Someone will be round in a minute.

Herwig: